Pre-Paid Reservation or Cancellation Policy
To reserve a table for a pre-paid event at Miznon, we may require full payment at the time of booking. No tentative bookings will be held without this payment. In the event of a cancellation for a pre-paid event, we require a minimum of ten (10) days’ notice to issue a full refund of the ticketed price. If your reservation is cancelled with nine (9) days or less notice, we must be able to resell the table in full to issue a full refund.
Social Media & Competition Policies
Competition Rules & Policies
Prizes must be claimed within 7 days of announcement and can take up to 30 days to be delivered from date of claim. All prizes for complimentary meals at Miznon are subject to availability. Users who post profanities, defamatory or liable comments will be expelled from our social media website and digital marketing platforms, and they will be no longer entitled to claim a prize even if they have been announced as the winner. If a prize winner has been disqualified, we will pick a new winner for the prize in question. Our competitions and prizes are awarded in good faith. Results and decisions made by management are final and no correspondence will be entered into. Prizes not valid for special events (ie Melbourne Cup, Christmas day, NYE, etc…) unless otherwise stated.
Social Media Policy
Users who post profanities, defamatory or liable comments will have their comments deleted from our social media and digital marketing platforms, and the user in question may be banned from making any further posts to our social media pages or digital marketing platforms.
Information & Privacy Policies
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at firstname.lastname@example.org.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us. If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Communications uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. Third Parties may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. Links on the site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement and other policies only cover the domain name and dealings with Miznon Australia, it parent companies and subsidiaries.
Online Purchasing Policies
Online Ordering Security Policy
Miznon Australia uses suppliers such as Tyro Payment and National Australia Bank for its online credit card transactions. These providers process online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using these services are secured payments. For any inquiries about purchasing security, visit their website at either Tyro.com or NAB.com.au
Any voucher purchases made either from our website or directly from the restaurant are not valid for refund and cannot be exchanged for cash.
Miznon Australia Pty Ltd ABN is 34 528 560 418